Privacy Policy

This Privacy Policy tells you how Brew Digital Ltd will collect and process your personal data if you come on board as a client, purchase our services and products, and use our website.

About Us

Brew Digital Ltd is an independent digital marketing agency based in Birmingham.

We offer a range of digital marketing services that include:

  • strategy development
  • building websites, apps, and functionality to enhance user experience
  • CRO
  • on and offline SEO
  • creative concepts, design & content
  • marketing campaigns through web, email, social, PPC
  • event marketing
  • a range of other services related to online marketing

Who to contact regarding your personal data

We take your privacy seriously. Our Data Protection Manager looks after data protection and would be happy to answer any of your questions about this Privacy Policy and how Brew Digital Ltd uses your data. They can be contacted directly at gdpr.request@wearebrew.co.uk or on 07885 754452.

The personal data we collect and process

There are three main ways we process the personal data you provide. We endeavour to keep this information accurate and up to date, and not keep it longer than is necessary.

1. To manage your account as a client

In order to provide our service effectively we need to collect and process the following personal data when you come on board as a client.

Personal data type How the data is collected
First name, Last name As part of coming on board as a client
Phone number (normally a mobile) As part of coming on board as a client
Email address As part of coming on board as a client

This personal data will be used to run your account effectively, for example, by communicating with you about your requirements including updating you on plans and progress, sharing proposals and assets, to undertake invoicing, and to contact you to organise meetings.

2. To share news, information, digital marketing best-practice and marketing trends

In order to share news, information, digital marketing best-practice and marketing trends we need to collect the following personal data with your consent when you come on board as a client, contact the agency for proposals and information or sign up via our website.

Personal data type How the data is collected
First name, Last name As part of coming on board as a client or proactively contacting the agency for proposals and information or signing up via our website
Phone number (normally a mobile) As part of coming on board as a client or proactively contacting the agency for proposals and information or signing up via our website
Email address As part of coming on board as a client or proactively contacting the agency for proposals and information or signing up via our website

We send weekly emails to current clients that contains useful news and information about topical trends, digital marketing best practice and news about products and services on offer at Brew Digital. The aim is to inform, educate and entertain our clients and promote a positive impact on their business performance.

These are only sent to existing clients and potential clients. We would like recipients to enjoy these communications, so it is important to note that you can opt-out at any time by:

  • Clicking the ‘Unsubscribe’ link in any marketing communications email.
  • Contacting us on gdpr.request@wearebrew.co.uk or on 07885 754452.

Brew Digital Ltd will not pass on your personal data to any third parties unless the law requires us to do so.

3. When you use our contact form on https://www.wearebrew.co.uk/

Personal data type How the data is collected
First name, Last name When you fill in the contact form
Email address When you fill in the contact form

We provide a contact form on our website and collect users’ personal information so that we can service the enquiry and respond. Once an enquiry has been dealt with, the data is deleted in line with Brew Digital Ltd’s procedures.

General

Cookies

Visit https://www.wearebrew.co.uk/cookie-policy/ to manage your cookie settings and view more information on how we use them and why. There is no personally identifiable information collection via this process.

Disclosure of personal data to our service providers

We may pass on your personal data to service providers contracted to Brew Digital Ltd in the course of dealing with you. They act as a data processor on our behalf and are obliged under contract to keep your details secure, and only use them to fulfil the services they provide on our behalf. When they no longer need your data to fulfil this service, they dispose of it in line with Brew Digital Ltd’s procedures.

How long do we process your data for?

Brew Digital Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you the data subject, have the following rights:

1. Right of access

You have the right to request a copy of the information that we hold about you. You can do that by emailing gdpr.request@wearebrew.co.uk or on 07885 754452. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

Please note that you will need to provide proof of identity – a current passport or driving licence.

2. Right of rectification

You have a right to correct data that we hold about you that is inaccurate or incomplete.

3. Right to be forgotten

In certain circumstances you can ask for the data we hold about you to be erased from our records.

4. Right to restriction of processing

Where certain conditions apply to have a right to restrict the processing.

5. Right of portability

You have the right to have the data we hold about you transferred to another organisation.

6. Right to object

You have the right to object to certain types of processing such as direct marketing.

7. Right to object to automated processing, including profiling

You also have the right to be subject to the legal effects of automated processing or profiling.

8. Right to judicial review

In the event that Brew Digital Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

Complaints

We take the processing of your personal data very seriously and are here to help with any concerns you may have. Please do contact the Data Protection Manager at gdpr.request@wearebrew.co.uk or 07885 754452.

If you are still not happy with how your personal data is being processed by Brew Digital Ltd or how your complaint has been handled, you also have the right to lodge a complaint directly with the Information Commissioner’s Office at https://ico.org.uk/concerns/ or by calling 0303 123 1113