Putting people first in web design for Mitchells & Butlers

01 Challenge

Embark on a collaborative journey with a long-standing client to create a brand-new website. It must have a modern style and tone, draw attention to their culture – known as their People Promise – and bring in more quality job applicants via a simplified user journey.


Mitchells & Butlers

Visit website

02 Approach

We began with site performance research, creating a SWOT analysis of the website as it was, along with analytics to inform our thoughts so far.

From there, we began building the foundations of the new website in an interactive workshop with key stakeholders in the business. With these minds in the room, we confirmed the brand’s priority objectives, audiences, and desired design and tone of voice.

With this information, we were able to launch into the full re-design of their website style and tone of voice, always keeping in mind the journey of those key audiences.

Narrowing down priority audiences

Mobile first designs

Simplifying user journeys, in easy to find navigation

Developed through collaborative agency working

03 Outcome

The website has been a hit across Mitchells & Butlers, shining a light on their people-focused culture and bringing it into a modern, eye-catching digital space. It’s proof of what websites can do when people come first.

Like what you see?

Think your website might not be performing at its digital best for your audiences? Let’s collaborate on a new website that combines our expertise in content, design, and web development. Send us a message.

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